Contrail

Lewis Silkin / Ius Laboris

Helping the UK's top law firm bring AI into the heart of their business

With the legal market shifting and AI creating new ways to innovate, Lewis Silkin and Ius Laboris saw a chance to lead. We partnered to launch Delphius, a category-defining, agent-led platform that revolutionises access to employment law and puts them ahead of the competition.

Taking a global legal alliance into the AI era

Lewis Silkin saw the legal landscape shifting. Clients were handling bigger workloads, facing more complexity, and relying on digital tools across the business.

The firm recognised an opportunity to better meet their clients objectives with new tools that worked alongside their traditional legal services. At the same time, AI was becoming part of the conversation, with competitors beginning to show up with smarter AI-enabled tools.

With the market shifting, Lewis Silkin and Ius Laboris chose to act. They partnered with us to move quickly on the opportunity and bring AI into the business, giving clients faster, more flexible ways to get trusted legal advice, strengthening their position in the market, and helping them lead in a new era of legal products.

Turning legal insight into a market-first AI platform

The alliance already had a powerful advantage: employment law guidance spanning 50+ jurisdictions, kept current by expert lawyers across its global network.

But it was locked in a format that couldn’t keep up with the speed or expectations of an AI-driven market.

Our solution was to transform that IP into Delphius: an agent-led platform delivering instant, sourced, jurisdiction-specific guidance.

It gives clients the faster, more accessible support they need, while allowing Lewis Silkin and Ius Laboris to focus on higher-impact strategy.

Proving early demand for legal AI in two weeks

We didn’t start with strategy decks or a six-month roadmap. We started by getting a prototype into the hands of users.

In just two weeks, we designed and shipped a prototype powered by an agentic system built on Retrieval-Augmented Generation (RAG), an AI architecture that combines precise knowledge retrieval with the intelligence of large language models.

The response was immediate. Clients adopted it on the spot and continued using it right up until launch.

This early traction didn’t just validate the idea: it unlocked internal belief, secured investment across the partnership, and laid the foundation for launch.

From prototype to production in 6 months

Because the prototype was so widely adopted, we were able to treat it like a live product and avoid the usual pitfalls that stop AI products making it to market.

We ran evals, gathered feedback, and improved the system week by week, building company-wide confidence that the product was launch-ready.

Just as importantly, we embedded legal and compliance in the team from day one, shaping terms of use as we built and helping us address regulatory hurdles.

With continuous testing, legal rigour, and early adoption, we took Delphius from prototype to production in under six months.

Designing for trust in a regulated environment

In early research, AI scepticism ran deep. Some firms had even banned generative tools outright. To get Delphius to market, we had to design for trust at every level.

We made transparency the foundation, with source attribution, timestamps, and audit-friendly retrieval paths clearly visible to users.

Then we backed that with responsible AI choices. The model used only the alliance’s IP, and we worked with Microsoft to ensure the data stayed private, unmonitored, and excluded from model training.

Lawyers who once said they’d never trust AI told us this was the first tool they actually felt comfortable using.

Spinny BadgeSpinny Badge

Planes helped us bring AI into the business with confidence. They uncovered the opportunity, acted on it with pace, and aligned the organisation behind it. Within weeks, we had a working product, and that momentum led to a global launch that’s helping us stay ahead in a rapidly changing market.

Richard Miskella, Joint Managing Partner

Setting a new pace for innovation in law

Today, Lewis Silkin and Ius Laboris aren’t just keeping pace, they’re setting it. With AI at the core, they’re expanding the platform, exploring new revenue streams, and shaping a new category of legal intelligence.

And they’ve proven that traditional professional services firms can innovate at startup speed when they have the courage to act and the right partner to guide them.

Spinny BadgeSpinny Badge

Planes have been invaluable partners, shaping how we build, think, and deliver. They brought product culture into our firm and guided us through complex technical challenges with real expertise. We couldn’t have done it without them.

Alex Bazin, Chief Technology Officer and Chief Technology Officer

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